We ensure 99.95% uptime for your load balancers.
Support requests are answered on a best effor style usualy in less than a few hours.
Opening hours schedule: monday to friday, 7:00 AM - 15:00 PM GMT (9:00 AM - 17:00 PM Paris CET)
No, we offer free credits to test Pikacloud services. Credit card is required only to refund your account.
Pikacloud is the latest product built by a passionate team who runs multiple web services since 2003.
Pikacloud is operated by a dedicated team of full time engineers.
Pikacloud saves your data on a regular basis. Minimal backup frequency is daily. Data are encrypted and stored in a remote datacenter.
Pikacloud encrypts sensitive data you upload. We do not store unencrypted plain passwords, keys or other private information.
Pikacloud do not store any information regarding your credit card number or bank account.
Credit card information are stored and used only by your credit card processor Stripe.
You found a security issue exploiting a Pikacloud vulnerability ? We will be happy if you contact us at firstname.lastname@example.org.
Pikacloud keep your personal information safe. We do not share or sell your private information to any third party.
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Hosting providers : AWS, Digital Ocean, OVH & Online.